Terms of Service
Main Street Marketing
Effective Date: July 1, 2020
By engaging Main Street Marketing (“we,” “us,” “our”) for marketing services, you (“Client,” “you,” “your”) agree to the following Terms of Service.
1. Monthly Charges & Additional Costs
1.1 Services are billed on a monthly basis at the agreed rate.
1.2 In addition to the monthly fee, you agree to reimburse Main Street Marketing for any email and SMS delivery charges incurred on your behalf. These charges will be billed according to your manual setup in your “wallet” and auto charged per your setup as well.
SMS fees are detailed at bottom of page. Source: Twilio
2. Cancellation Policy
2.1 You may cancel at any time by providing written notice prior to the next billing cycle.
2.2 Upon cancellation, all prospects, contact lists, and campaign data will be permanently removed from our systems. We strongly recommend downloading any contact lists or information you wish to retain before cancellation.
2.3 Your access to the software platform will remain active through the end of your current service month.
3. Client Responsibilities
3.1 You are responsible for all actions taken in your own account, including but not limited to sending messages, updating contact information, and creating campaigns.
3.2 You must ensure that unsubscribe functionality is clearly visible on all marketing emails you send.
3.3 All SMS campaigns must allow recipients to stop messages at any time by replying with STOP (or other recognized opt-out keywords such as UNSUBSCRIBE or CANCEL).
4. Message Consent & Compliance
4.1 Consent Requirement
Before sending any marketing or informational message via SMS/MMS, you must obtain express, documented consent from each recipient. This consent must be collected in a manner that can be proven if requested (e.g., timestamped form submission, recorded voice agreement).
4.2 Required Opt-In Disclosures
At the point of collection, your opt-in form or process must clearly and conspicuously include:
The business name the recipient is agreeing to receive messages from.
The purpose/nature of the messages (e.g., “marketing text messages” or “order updates”).
The expected message frequency (e.g., “up to 10 messages per month” or “message frequency varies”).
A statement that “Message and data rates may apply.”
Clear opt-out instructions (“Reply STOP to cancel, HELP for help”).
A link to your Terms of Service and Privacy Policy.
4.3 Affirmative Action
Consent must be obtained through an affirmative action such as:
Checking an unchecked by default checkbox on a form with the required disclosures visible.
Sending an opt-in keyword (e.g., texting “JOIN” to your number).
Signing a written agreement containing the disclosures above.
4.4 Prohibited Practices
You may not:
Send messages to purchased, rented, or scraped contact lists.
Send to recipients who have opted out.
Misrepresent your identity, purpose, or message content.
4.5 Proof of Consent
You are solely responsible for maintaining verifiable records of consent for all contacts, including the date, time, method of opt-in, and the disclosures provided at the time. Proof must be produced within 72 hours if requested by Main Street Marketing, Twilio, carriers, or regulators.
4.6 Compliance Responsibility
You are responsible for ensuring your SMS/MMS campaigns comply with:
Telephone Consumer Protection Act (TCPA)
CAN-SPAM Act
CTIA Messaging Principles & Best Practices
Twilio’s Acceptable Use Policy & A2P 10DLC registration requirements
Failure to comply may result in immediate suspension or termination of your messaging capabilities and/or account access.
5. Software Access
5.1 Your subscription grants you access to our software tools for the duration of your paid service period.
5.2 We reserve the right to suspend or terminate access for violations of these Terms or applicable laws.
6. Limitation of Liability
6.1 Main Street Marketing is not liable for any damages, losses, or penalties resulting from:
Your misuse of the platform.
Non-compliance with consent or opt-out regulations.
Actions taken within your account by you or your authorized users.
7. Updates to These Terms
We may update these Terms from time to time. Updates will be posted on our website, and continued use of our services after changes take effect constitutes acceptance of the revised Terms.
8. Contact
For questions about these Terms or your account, contact:
Main Street Marketing
22058 62nd St. NW, Sunburg, MN 56289
alison@mainst.io
320-894-7752
By signing up for our services, you acknowledge that you have read, understood, and agree to these Terms of Service.
Terms of Service
Main Street Marketing
Effective Date: July 1, 2020
By engaging Main Street Marketing (“we,” “us,” “our”) for marketing services, you (“Client,” “you,” “your”) agree to the following Terms of Service.
1. Monthly Charges & Additional Costs
1.1 Services are billed on a monthly basis at the agreed rate.
1.2 In addition to the monthly fee, you agree to reimburse Main Street Marketing for any email and SMS delivery charges incurred on your behalf. These charges will be added to your monthly invoice.
2. Cancellation Policy
2.1 You may cancel at any time by providing written notice prior to the next billing cycle.
2.2 Upon cancellation, all prospects, contact lists, and campaign data will be permanently removed from our systems. We strongly recommend downloading any contact lists or information you wish to retain before cancellation.
2.3 Your access to the software platform will remain active through the end of your current service month.
3. Client Responsibilities
3.1 You are responsible for all actions taken in your own account, including but not limited to sending messages, updating contact information, and creating campaigns.
3.2 You must ensure that unsubscribe functionality is clearly visible on all marketing emails you send.
3.3 All SMS campaigns must allow recipients to stop messages at any time by replying with STOP (or other recognized opt-out keywords such as UNSUBSCRIBE or CANCEL).
4. Message Consent & Compliance
4.1 You must obtain clear and conspicuous consent from each recipient before sending marketing communications via email or SMS.
4.2 SMS consent must include the following disclosures at the point of opt-in:
That the individual is agreeing to receive marketing messages from you.
Message frequency (e.g., “Messages may be sent periodically, up to [X] times per month”).
Message and data rates may apply.
Opt-out instructions (e.g., “Reply STOP to cancel, HELP for help”).
4.3 You are responsible for maintaining proof of consent for all contacts in compliance with applicable laws, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and CTIA guidelines.
5. Software Access
5.1 Your subscription grants you access to our software tools for the duration of your paid service period.
5.2 We reserve the right to suspend or terminate access for violations of these Terms or applicable laws.
6. Limitation of Liability
6.1 Main Street Marketing is not liable for any damages, losses, or penalties resulting from:
Your misuse of the platform.
Non-compliance with consent or opt-out regulations.
Actions taken within your account by you or your authorized users.
7. Updates to These Terms
We may update these Terms from time to time. Updates will be posted on our website, and continued use of our services after changes take effect constitutes acceptance of the revised Terms.
8. Contact
For questions about these Terms or your account, contact:
Main Street Marketing
22058 62nd St. NW, Sunburg, MN 56289
alison@mainst.io
320-894-7752
By signing up for our services, you acknowledge that you have read, understood, and agree to these Terms of Service.
